APPLICATION CONSULTANT

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Application Consultant

Responsibilities:

  • Plan, lead, organize and control multiple/simultaneous implementation projects using the out implementation methodology
  • Maintain project plans and ensures that implementations are completed on time, within budget, and meet customer expectations
  • Serve as a primary point of contact for both internal and external customers during all phases of the implementation project to achieve defined success, including the recognition and handling of escalated customer issues.
  • Facilitate resolution of advanced customer escalations
  • Ensure project artefacts including Business Process Review documents, Project Status Report, Project Schedules, and Change Requests are completed on a timely and consistent manner
  • Ensure fully documenting & continuously improving development processes and procedures for ISO compliance
  • Provide input into process improvement initiatives, focus on the implementation processes and procedures
  • Work with IT to communicate product gaps and coordinate short term workarounds and long-term product feature enhancements
  • Effectively facilitate business process review sessions with external clients and effectively mentor the implementation consultants in this area

Requirements:

  • At least 2 year(s) of working experience in the related field is required for this position
  • Candidate with a tertiary education will be an advantage
  • Applicants should be Singaporean citizens or hold relevant residence status
  • Ability to work independently with minimal supervision
  • Team worker with ability to work with team and customers
  • Appreciation of technical issues with ability to relate issues in a customer context and to look for ways to resolve issues
  • Strong verbal and written communication skills
  • Ability to learn new technologies quickly
  • Prior experience in implementation of HRMS (Human Resource Management System) will be an added advantage

Feel that you want to take your career to the next level, and ready to accept this challenge? Contact us today by sending your resume / CV to lily.eng@frontier-ehr.com. Can’t wait for you to join the team.