How My Awesome Café Streamlined HR & Payroll with Frontier e-HR
ABOUT MY AWESOME CAFÉ
Rooted in the old Chung Hwa Free Clinic, My Awesome Café preserves its historic charm while embracing upcycling. Runway beacon lights warmly say, “Welcome home,” as repurposed tables, pipes, and vintage finds shape its unique East-meets-West aesthetic.
Beyond its distinctive design, My Awesome Café offers a diverse menu featuring fresh salads, delicious sandwiches, specialty coffee, fine wines, and sharing platters, making it a place for both casual gatherings and meaningful connection
A NEED FOR USER-FRIENDLY AND RELIABLE PROVIDER
When My Awesome Café’s owners started the business, they knew creating great customer experiences should be a top priority. As the company grew, managing HR and payroll became increasingly complex.
In 2017, My Awesome Café was drawn to Frontier-eHR due to its user-friendly interface and strong reputation as a reliable service provider. Over time, the system helped them manage HR processes efficiently, giving them more time to focus on running their business.
OUTSOURCING PAYROLL TO IMPROVE COST-EFFECTIVENESS
In 2021, after years of enjoying the seamless efficiency of Frontier e-HR, My Awesome Café faced a pivotal moment. They realized that they needed to further streamline their operations to keep growing and improving.
So, My Awesome Café made a bold decision: they decided to outsource their payroll to Frontier e-HR. For My Awesome Cafe, this wasn’t just a strategic operational move but about guaranteeing compliance and reducing administrative burdens.
The impact was immediate. With payroll no longer a concern, My Awesome Café refocused on delivering exceptional service and driving the business forward.
KNOWLEDGEABLE AND EXCEPTIONAL CUSTOMER SERVICE
Since then, the partnership between Frontier e-HR and My Awesome Café has flourished, driven by trust, reliability, firm support, and a positive user experience. With the help of Frontier e-HR account manager and payroll team, My Awesome Café has had a smooth and efficient payroll process, allowing them to focus on what they do best—delivering remarkable experiences for their customers.
“I’ve been using Frontier e-HR for the past five years, and I must say that their platform is incredibly user-friendly. It has all the features I need without any unnecessary complications.
What’s even better is their exceptional customer service. When it comes to dealing with contracts, Vera is my go-to person. And for day-to-day support, Agent Aisyah is always there for me. She’s incredibly knowledgeable, solution-oriented, and a pleasure to work with.
For anyone in search of a company that offers a top-notch software platform backed by exceptional human support (no robots involved!), I wholeheartedly endorse Frontier”
My Awesome Café-Owner
