Boosting HR & Workforce Management Efficiency for Casual Employment

About Meritus Hotels and Resorts

Meritus Hotels & Resorts is part of the hospitality division of OUE Limited (SGX-ST: “OUE”), a diversified real estate owner, developer and operator with a real estate portfolio in prime locations in Asia and the United States.

Meritus founded its roots from its flagship Mandarin Orchard Singapore – then The Mandarin Singapore, which opened its doors in August of 1971. More than four decades on, Meritus has evolved to become an award-winning Asian hospitality brand synonymous with Asian Grace, Warmth and Care.

Implementation of Frontier e-HR’s Solution

The focus on this project itself will be to provide business value and increase employee satisfaction through an innovative time and casual labour management. Using Frontier e-HR applications, managers will have full visibility into real time attendance reporting for accurate pay and allowance interpretation, all in one central database.

Recording accurate labour requirements and cost enables managers to minimize overtime due to unauthorized early arrivals and late departures, while recognizing opportunities to increase labour utilization and providing alerts for unplanned absences.
The project is currently being implemented starting from Employee Personnel Management and it will be rolled out in phases to include Leave, Benefits and Expense Management, Time and Attendance to Strategic HR areas such as Performance Appraisal and Learning Management.

A key benefit for HR will be the significant reduction in manual workload. Just as importantly, with the database being held centrally as a single source of truth rather than being pulled out from multiple sources, reporting is much effective.