About AGES Systems Gelderfarenit Pte Ltd

AGES Systems Gelderfarenit Pte Ltd (AGES) is established in 2004 as a gathering of experts in the smart card industry and professionals from various related fields AGES is a MasterCard International GVCP accredited security auditing company which conducts security audits for card manufacturers and personalization bureaus globally. AGES is also the only Asian company that is accredited by MasterCard to provide logical and physical security audits.

Challenges Faced as a Business Owner in Handling Payroll and HR Administrative Tasks

Like many SME owners, Francis Goh, the Managing Director of AGES, had his fair shares of challenges personally running the payroll, “In the past, the process was very manual and I didn’t have the time to look into ways to improve it. Even though we have a HR Head but the focus was more on HR policies and managing people. Even though the payment of my employees was quite fixed, keeping up with all the statutory changes like CPF and contributions such as CDAC was time-consuming. We needed to check manually whenever there were new regulations implemented by the authorities and as a business owner, I would rather focus in building the business than being tied down by manual and administrative tasks.”


 “Frontier e-HR provides a manual that I can always refer to in case there are any functions that I need to look for, however I have found your G-Steps feature to be particularly helpful,” Francis added the helpfulness of having the G-Steps, “I can ensure that I don’t miss out any vital step during payroll processing thanks to this function.”

Francis Goh, Managing Director of AGES

 G-Steps’ is a function which guides our users on a step-by-step basis to run some processes such as employee creation, termination as well as payroll processing and ensure no important step is missed out

Time and Cost Saving Through Frontier e-HR

Implementing a single, cost effective cloud-based HR Solution came out to be the answer to address the challenges faced by AGES. After reviewing a few ready solutions in the market, Francis decided to entrust Frontier e-HR to overcome these issues mainly because of the strong value proposition and completeness of functions in the software. Deployment of Frontier e-HR solution was quick, taking less than two weeks.

Implementing this solution has also proved to be much more cost saving compared to hiring an admin staff to handle the paperwork. All the statutory matters like CPF and IRAS are well taken care of. Our employees are also happy and glad with the self-service portal for them to check and update their own HR information,” Francis further commented. “This also gives a more professional image for us as a company.”